We continue to care – even after delivery
Jets® vacuum's service department has a wealth of knowledge about vacuum sanitary systems, and are often able to assist and solve problems for the customer over the phone.
Jets® representatives do their utmost to solve problems and carry out inspections, installations and repairs without interrupting your day-to-day operations.
- Highly trained
- Motivated
- Service minded
Genuine parts – worldwide
Our competent, dedicated, and trusted team is your reliable lifeline when you need spare parts for your Jets® system – available worldwide
Warranty and claims
We always strive to please our customers, believing that caring for them and sharing our know-how at all times are key to our continued success.
Retrofit and upgrades
One of our specialised services is retrofitting and upgrading of sanitary systems, bringing sustainable solutions to aging ships and buildings.
Vacuumarator® Exchange pool
With the launch of the new Jets® Exchange Pool for our Vacuumarator® pumps, maintenance can be carried out with no risk of delays or unexpected costs.
Keep vacuum pipes scale free
Keeping your pipes free from scale is key to high efficiency and trouble-free operation. Jets® vacuum descaling solution will prevent scaling issues with no downtime.
Original onboard spare parts
The toilet system is vital for maintaining the production, health, and well-being of everyone on board.
To ensure uninterrupted operation, we strongly recommend maintaining a set of spare parts on the ship. Having these spares readily available allows for quick replacement of components, ensuring a perfect fit and reliable performance.
For the best experience for our customers, we offer custom spare parts kits tailored to each specific installation, making it easy to order exactly what you need using your unique kit number. This approach guarantees fast, safe, and efficient maintenance. For the best performance and safety on board, we always recommend using original Jets® parts.
Descaling in vacuum piping systems
Urine scale is a hard substance which forms in piping systems due to a chemical reaction between the calcium in water and urine. A special cleaning agent is needed to prevent and remove such scale.
Vacuumarator® Exchange Pool
We ensure simple, robust, and predictable maintenance through the Vacuumarator® Exchange Pool. Receive a replacement pump immediately, without having to wait for the pump to be serviced at the factory.
